We just updated HelpHive to provide a more seamless process for customers to contact all 7,000+ businesses listed on HelpHive.com in the Seattle-Tacoma area. And we’re already seeing a lot more calls being initiated which means more leads for businesses!
Phone numbers are now displayed right on each business’ profile page
So customers can call you even more easily. Previously phone numbers were accessed when users clicked on the “Contact” button.
We’ve also provided a form for customers to contact you by email upfront on each business profile page. So customers can start typing you a message without having to click any buttons!

Example of how phone number and send message box are on the front of business profile page
Phone calls are now being connected directly to your business
When a HelpHive user dials your number, they will be directly connected to you. If your phone is busy or rings more than 6 times, we direct the call to HelpHive’s voicemail system. You will then be sent an email with a link to hear the voicemail at your convenience. Depending on your settings, you may also receive a phone call from HelpHive later delivering the voicemail to you.
Why are you showing HelpHive’s phone number rather than my business phone number?
It’s simple … in order to know when we’ve sent you a phone call, we need to be able to track and report to your business how many leads we are providing. So, we’ve attempted to make the process as streamlined as possible and as affordable as possible to your business! Right now, in beta, all referrals are FREE … you can’t do better than that!
We’re always looking for feedback, so please leave comments on this post or contact us privately.